PRIVACY POLICY

PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website. By approving this privacy policy on the Website in connection with a purchase or the provision of personal data, you agree to the processing of your personal data as described below.

WHAT PERSONAL DATA DO WE COLLECT?

When ordering something from surfears.com, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information for the purpose of administering your purchase and fulfilling our obligations to you as our customer.

HOW DO WE USE YOUR INFORMATION?

The data may be used for identification, direct marketing, customer surveys, newsletters and statistics.

At any time you may contact us to opt out against any marketing towards you as customer. If you are in Europe, by approving the policy on the Website in connection with purchases or the provision of personal data, you agree to the transfer of your personal data to countries outside of the EEA.

The website has Google analytics implemented. For more information about Google’s collection, sharing and use of data, please see Google’s “Privacy & Terms” which you can find here.

HOW DO WE PROTECT YOUR INFORMATION?

Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

COOKIES

It is not necessary to accept cookies to visit our website. The cookies used by us are never used to store any personal information. Therefore our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymised information we receive from the cookies allows us to assess which pages of our site are visited, what is placed in the shopping basket etc.
Cookies from specific business partners are allowed by us for the purpose of tailoring their adverts to your tastes and browsing habits, so cookies from some of our partners may be stored on your computer when you visit our site. These cookies are temporary/permanent cookies, which will be automatically deleted from your computer at the end of their lifespan.

Our website uses retargeting, which allows us to make our online offer more interesting for you.  We do this by analyzing user behavior from data collected by our cookies. Even this kind of information is anonymous, with no personal information being stored and no user profiles.

LINKS

The Website may contain links to other websites. This Privacy Policy applies only to surfears.com. When you are being linked to another website, you should read the privacy policy which applies to that website. Please note that Ear Labs AB is not responsible for the processing of your personal data by or on other websites.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personal information.

HOW LONG WILL YOUR PERSONAL DATA BE KEPT?

If you sign up to our newsletter, your data will be kept until you deregister. You may at any time unsubscribe and in every newsletter or promotional email sent there will be a link where you can do so. Personal data collected in connection to an order will be kept only for as long as it is necessary to comply with law or in order for us to fulfil its obligations towards you, for example to complete delivery or warranty obligations.

No matter what, your personal data will never be kept for a period longer than what is permitted in compliance with applicable personal data legislation.

AMENDMENTS TO THE PRIVACY POLICY

Ear Labs AB reserves the right, at any time, to make amendments to this Privacy Policy to the extent necessary to remedy disturbances or to comply with new legislative or technical requirements. Any amendments to this Privacy Policy will be posted on the Website.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

Ear Labs AB
Grimsbygatan 24
21120  Malmö
Sweden